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How do I return or exchange an item?

Updated

Eligibility

  • Return window: Within 90 days of the purchase date.

  • Condition: Items must be new and unused, with all original tags and labels attached.

Your Options

  • Full refund

  • Store credit

  • Exchange

Step-by-Step Process

  1. Request an RMA: Email customerservice@yakattack.us to obtain a Return Merchandise Authorization (RMA) number.

  2. Prepare your return: Place the item in its original packaging with the return form and ensure tags/labels are attached.

  3. Ship your return: Send the package to YakAttack’s return address in Farmville, Virginia. Customers are responsible for return shipping costs.

    • Tip: Use a trackable shipping method for proof of delivery.

Processing Time

  • After your return is received and inspected, YakAttack will process the refund, store credit, or exchange within at least seven (7) days.

  • Refund timing: It may take 1–2 billing cycles for the credit to appear on your card statement.

Defective or Damaged Items

  • Contact YakAttack directly to arrange a refund or exchange if your product is defective or arrives damaged. See our related article for detailed steps, or use the contacts below.

Questions or Help

  • Customer service: customerservice@yakattack.us

  • Phone: (434) 392‑3233

  • Address: 100 Industrial Park Road, Farmville, VA 23901